Privacy Policy

Madeira Fauna & Flora (hereinafter referred to as “MFF”) are committed to protecting and respecting your privacy. We endeavor to comply with all applicable laws on privacy protection and personal information security. MFF Privacy Policy, together with any additional terms and conditions that contain supplementary information in connection with particular services you are using (hereinafter referred to as “Privacy Policy”), outline our privacy practices regarding the collection, use and safeguard of your personal information through MFF websites, devices, applications and any services, both online and offline we provide (hereinafter referred to as “Service”), along with whom we may share or disclose the collected information. If you are a minor, you shall access or use the Service only after your parents (or your guardian) read and agree our Privacy Policy.

The use, access or submission of personal information to the Service by you, or if you are a minor, the submission of your personal information either by your parents (or your guardian) or by you with the permission of your parents (or guardian) to MFF will be deemed as your acceptance of the Privacy Policy.

Information MFF Collects

When you use our Service, we may need to collect certain information from you when use or interact with our Service (hereinafter referred to as “Information”); we may ask for the following information:

Information you provide to us

  • Your e-mail address and country/region when you sign up or log in MFF Member account.
  • Your name, mailing/shipping/billing address (including zip code), contact information, e-mail address, credit card number or other payment service information when you make a purchase of our devices, paid services or for certain customer service request.
  • Your name, mailing/shipping address (including zip code), contact information, e-mail, gender, date of birth and ID number when you enter our events or campaigns.

Information from your use of Service

  • Device information: such as your device model, serial number,  the version and type of your operation system,  IP Address, MAC Address, IMEI number and other unique device identifiers.
  • Log information: such as the settings, activation time of your devices, the network you use to connect to our Service, the status of the network, telephony log information, standby status, crash history, preferred interface, type and language settings of browser, diagnose and usage data as well as your usage behavior on our Service.

How MFF use information

We may use information we collect for the purposes below:

  • To assess and improve the Service.
  • To obtain customer feedback and to analyze user experience for the purpose of development and evaluation of new services and products.
  • To fulfill the sign-up process of MFF Member account.
  • To deliver and fulfill any requests made by you, including but not limited to, providing information and documentation regarding purchases such as delivering purchase invoices or proof of purchase.
  • To process and fulfill any subscriptions you have signed up for, including MFF newsletters to keep you up to date with the latest MFF news, promotions and upcoming events. You may unsubscribe it at any time with no charge.
  • To send you important notifications, such as communications about changes to our terms, conditions and policies.
  • To provide you with recommendation about services you may be interest in based on your use of our Service.
  • To provide you with marketing communications and advertising that we believe may be of interest of you.
  • To respond to customer support requests, such as cancellation requests, booking changes and respond to your questions.
  • To provide you with our customer care and customer satisfaction survey for user experience analysis.
  • Any other purposes with your consent.

To whom MFF disclose your information

Your information will not be disclosed to any third parties without your consent. We will only disclose or share your information to other third parties if you agree to it.

Cookies Policy

Madeira Fauna & Flora (herein referred to as “MFF”) uses cookies on www.madeira-fauna-flora.com (the “Service”). By using the Service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third ­parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small text files placed on your devices to personalize your user experience on our Service. Cookies will not collect information that identifies you:

  • Sign-up and authentication: We use cookies to store your unique sign-up ID number and authentication information on your device. Cookies allow you to visit and move from page to page within our websites without having to log in again on subsequent visits.
  • Storing your preferences and settings: Cookies maintain your settings and preferences on your devices, such as your preferred language or location; by storing the settings in cookies, it is not a necessity to reapply your preferences and settings each time you visit our websites.
  • Analytics: We use cookies to count the number and length of your visit on our websites as well as which part or features you visit the most as well. This information helps us analyze the performance and operation of our Service to improve performance and develop new features, functions and services.

How we use cookies

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Performance Cookies: Cookies collect information about how you use our websites, for instance which pages you go to most often, and if you get error messages from our web pages. Cookies will not collect information that identifies you. All information cookies collect is aggregated and anonymous. They are only used to improve the performance of our websites.
  • Functionality cookies: Cookies allow our websites to save your settings and preferences (such as your preferred language or the region you are in) in order to provide you with a more personal and consistent experience each time you visit our websites. For instance, our websites are able to remember the web pages you recently viewed, the number of times you visit the forums listed on our websites or allow you to review the products you recently compared on our websites. Cookies can also be used to remember changes you have made to text size, fonts and other parts of our websites that you can customize. Cookies may also be used to provide service you have asked for, such as watching a video on our websites. The collected information such as your browsing activities on our websites is anonymized and cannot be tracked by non-MFF’s websites.

Third-­party cookies

In addition to our own cookies, we may also use various third­-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can your find more information about cookies

You can learn more about cookies and the following third­party websites:

  • AllAboutCookies: http://www.allaboutcookies.org/
  • Network Advertising Initiative: http://www.networkadvertising.org/

Changes to MFF Privacy Policy

We may change the Privacy Policy from time to time, we highly recommend you periodically review the Privacy Policy posted on our websites. By accessing or using our Service after the Privacy Policy has been updated, MFF will deem that you consent to the Privacy Policy, including any updates. The most current version of the Privacy Policy will always be available on this page; a prominent notice such as email notification will be delivered to you about any significant changes. You can always check the “updated time” at the bottom for the most current version of Privacy Policy.

Last updated: 18.11.2016